Customer Satisfaction SurveyPlease take a moment to review your experience with us. Your feedback not only helps us, it helps other potential customers.Room number*Arrival DateWelcome information (pre-arrival)Was it easy for you to find the hotel? Did you know about the La Casa Nova restaurant in the hotel before your arrival?BadPoorOkayGoodSuperbWhat’s the main reason for your score?Check-in / Check-outBadPoorOkayGoodSuperbWhat’s the main reason for your score?StaffBadPoorOkayGoodSuperbWhat’s the main reason for your score?FacilitiesBadPoorOkayGoodSuperbWhat’s the main reason for your score?CleanlinessBadPoorOkayGoodSuperbWhat’s the main reason for your score?Value for moneyBadPoorOkayGoodSuperbWhat’s the main reason for your score?LocationBadPoorOkayGoodSuperbWhat’s the main reason for your score?BreakfastBadPoorOkayGoodSuperbWhat’s the main reason for your score?Food & DrinksHave you tried any of our tapas or cocktails?BadPoorOkayGoodSuperbWhat’s the main reason for your score?If we could do anything, what should we do to WOW you?Would you like to hear from us?*Please selectYesNoName & SurnameEmail address*Terms and Conditions Acceptance*I agree with full Terms and Conditions.SubmitThis field should be left blank